Statement of Support – GoDaddy Auctions
Please review the full Statement of Support to learn more about available support for additional products and services.
Supported:
- Email support for domains sold or purchased at auction
 - Listing a domain for sale
 - Explaining the commission structure
 - Listing Premium Domains
 - Expired Auctions and fees
 - Closeout Domains
 - Offer/Counter offer
 - Auction Navigation
 - Explaining GoDaddy Auction listing types
 - Auction Memberships
 - Backorder Questions
 - Bidder Verification
 - Assistance in delivering a domain
 - Home Page and Category Page Feature Listings
 - Receiving payments for Domains
 - Paying for Premium and Auction domains
 - Explaining Proxy Bids
 - Explaining how to edit a Listing
 - Transferring domains related to an Aftermarket sale
 - Explaining Payee requirements
 
Not Supported:
- Marketing strategies for selling domain names beyond the usage of featured listing service
 - Transferring domains not purchased in the Aftermarket
 - 3rd party domain listings, ie: Sedo, Flippa, etc.
 - GoDaddy Account Verification
 - Domain renewals not related to auctions
 - Domain Contact Information Requests