Websites + Marketing Help

Reset the download limit on a digital product order

When you add digital products to your online store in Websites + Marketing, customers can download the item 3 times. You can reset this limit and allow them to download the item 3 more times.

  1. Go to your GoDaddy product page.
  2. Scroll down, expand Websites + Marketing and select Manage next to your site.
  3. On your dashboard, expand Commerce, and then select Orders.
  4. Select the order for which you want to reset the download limit.
  5. Under Files, select Reset Limits. The reset applies to all files associated with the order.
  6. To confirm, select OK.
  7. The limit reset happens immediately, no need to republish your website.

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