Set up GoDaddy Conversations and connect with customers
Never miss an opportunity to connect with a customer. Use the GoDaddy Conversations unified inbox to manage your phone calls and emails, plus messages from your web forms, chatbots, Facebook business account and Instagram professional account.
- While Websites + Marketing plans include GoDaddy Conversations at no extra cost, you'll need a standalone Conversations subscription to get a business phone number.
- The GoDaddy Conversations mobile app and connecting your social media accounts aren't available with free Conversations plans.
- For now, GoDaddy Conversations is available in English only.
Watch the video below to see what GoDaddy Conversations is all about. Then, when you’re ready to get started, follow the steps further down.
1: Activate chat
If you have a website, make sure your website's chatbot is enabled.
2: Get a business number
If you have a GoDaddy Conversations standalone subscription, claim your Business Calling & Texting number.
3 : Connect social media
Connect GoDaddy Conversations to your Facebook business and Instagram professional accounts.
4 : Link your email address
Link your Microsoft 365 email address to Conversations and get your email delivered to your Conversations inbox.
5 : Read and reply to messages
Discover the different ways in which you can read customer messages and respond to them.
6 : What's next?
Help customers find the right products and find out how to manage your messages.