Turn on or reboot my GoDaddy smart terminal

Press and hold the power button for different durations to wake up, restart or reboot your GoDaddy smart terminal.

1. Before you begin, ensure that your GoDaddy smart terminal is connected to a power source:
   • GoDaddy Poynt Smart Terminal: Connect the power supply directly to the device or place the device on the docking station. If using a docking station, the cord should extend from the dock toward the merchant screen.
   • GoDaddy Smart Terminal Flex: Connect the power supply directly to the device.
   • GoDaddy Smart Terminal Pro: Fully assemble the Smart Terminal Pro. To connect the power supply, connect the accessory hub to the stand and then plug the power supply into the hub and into a power source.
     Note: When the display and stand are connected, the power cord must be plugged into the accessory hub to charge the display—not the USB-C port on the side of the display. When the display is connected to the stand, it only receives power through the accessory hub.
2. Complete the following steps to wake, turn on, turn off or reboot the smart terminal:
   • Wake the smart terminal: Your smart terminal has a sleep function that conserves power between uses. You can wake it up by pressing the power button and releasing it quicky (hold it for about 1 second).
   • Power on the smart terminal: Press and hold the power button for about 3 seconds.
   • Power down or reboot the smart terminal: Press and hold the power button for about 1 second. On the menu that appears, tap Power off or Restart.

More info

• On the GoDaddy Smart Terminal or Smart Terminal Flex, a green or red LED indicator in the upper-right corner of the screen indicates the device is charging.
• Check out our troubleshooting tips for help with power issues on your Smart Terminal Pro, GoDaddy Smart Terminal or Smart Terminal Flex.